Shipping & Delivery
Delivery Time = Processing Time + Shipping Time
All Pretland products are hand-made-to-order. For every piece in our collections, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.
Processing Time
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take 9-18 working days. The estimated processing time is listed on the product page. Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.
Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
We are pleased to offer FREE Standard shipping on orders over $99 to the entire US.
| COUNTRY | Insured Shipping | Express Shipping | ||
| Rates | Shipping Time | Rates | Shipping Time | |
| United States | $8.95 On Orders Between $0-$69 $3.95 On Orders Between $70-$99 FREE On Orders Over $99 |
7-12 Working Days | $24.95 FREE On Orders Over $300 |
4-6 Working Days |
| Canada, Australia, UK | $8.95 On Orders Between $0-$69 $3.95 On Orders Between $70-$99 FREE On Orders Over $99 |
12-18 Working Days | $24.95 FREE On Orders Over $300 |
6-10 Working Days |
| International | $12.95 FREE On Orders Over $99 |
15-21 Working Days | Not Available | Not Available |
The above shipping times are estimates quoted by our courier companies, so Pretland cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Pretland will do our best to limit any inconveniences that may arise.
Please note that;
Pay attention when ordering addresses, Pretland cannot be responsible for incorrect addresses.
You will be responsible for paying for your own shipping costs for returning/resizing your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
The shipping rate before the discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number. For more details, please view: Track my order
We want you to feel comfortable and confident when shopping at Pretland, that’s why we offer a 60-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 60 days from the delivery date. For more details, please view: Refund Policy